Certificate III in Individual Support

What you’ll learn

Learn how to provide respectful, person-centred support that recognises each person’s needs, preferences and independence. You’ll develop skills in:

• Supporting daily living activities and personal care.

• Encouraging independence, choice and wellbeing.

• Communicating with people receiving support, their families and your team.

• Working respectfully with people from diverse backgrounds.

• Following safe work practices and infection prevention procedures.

• Understanding privacy, professional boundaries and your responsibilities as a support worker.

How the course works

Delivered in partnership with a registered training organisation, this program combines classroom learning, practical activities in simulated care environments and supervised work placement.

You’ll practise your skills before applying them in a workplace, with guidance as you learn. Completing the qualification includes at least 120 hours of work placement, giving you valuable experience in a care setting.

Where could this course take you?

This qualification can help you prepare for roles such as:

• Aged care worker — supporting older people with daily activities and wellbeing.

• Disability support worker — helping people with disability build independence and participate in everyday life.

• Personal care worker — assisting with personal care, mobility and daily routines.

• Home and community care worker — supporting people to continue living in their own homes.

• Respite care worker — providing support while a person’s usual carer takes a break.

Depending on the specialisation completed and employer requirements, opportunities may be available in residential aged care, disability services, home care and community support organisations.

The qualification can also provide a foundation for further study in aged care, disability or community services.

Support along the way

Our team is here to help you build confidence and stay on track throughout your training. We offer encouragement and practical support, working with you to address challenges that may affect your participation.

We can also help you prepare your résumé, practise interview skills and explore employment opportunities as you take your next step towards work.

Eligibility criteria

To be eligible, you generally need to:

• Be 15 years or older and no longer enrolled at school.

• Live in Queensland.

• Meet the program’s Australian residency or eligible visa requirements.

• Need additional support to find work, secure more stable employment or return to the workforce.

You may still be eligible if you already receive assistance from an employment services provider and need extra support.

Work placement requirements

You’ll also need to complete the required work placement. You will need to be able to pass screening checks for Blue Card (Working with Children) and Yellow Card (NDIS Worker Screeening Check). A history that includes criminal convictions may not qualify you for these. Please reach out and discuss this with our team.

Not sure whether you qualify? Contact us to discuss your circumstances. We’ll check your eligibility and help you understand the next steps.

Ready to take the next step?

Register your interest to find out about upcoming intakes. Our team will discuss the course with you, check your eligibility and explain the enrolment and placement requirements.