Certificate I in Retail
Get paid while you build practical retail skills and gain experience in a busy community food outlet. Our Retail traineeship combines paid employment with training, helping you develop confidence in customer service and everyday retail operations.
Earn while you learn and contribute to your local community.
Next intake: To be confirmed
Duration: 18 weeks
Days: Mon-Fri 8am till 4pm
Location: Twin Rivers
Cost: Paid traineeship
What you’ll learn
Develop practical skills through your work at Twin Rivers Food Outlet, including:
Welcoming customers and assisting with enquiries.
Providing friendly and helpful customer service.
Organising stock and replenishing shelves.
Receiving, handling and storing goods.
Keeping the shop tidy, safe and welcoming.
Working as part of a team and managing daily tasks.
How the traineeship works
You’ll gain hands-on experience at Twin Rivers Food Outlet while completing training through a registered training organisation.
Working alongside our team, you’ll become familiar with the routines of a retail workplace and practise your skills with real customers. You’ll receive guidance as you build confidence and take on new responsibilities.
Where could this traineeship take you?
The skills and experience you gain can help you work towards entry-level roles such as:
Retail assistant — helping customers and supporting daily shop operations.
Customer service assistant — answering enquiries and providing assistance.
Checkout operator — serving customers and processing purchases.
Shelf replenishment assistant — restocking shelves and organising displays.
Stockroom assistant — receiving, organising and preparing stock.
These skills are useful in supermarkets, specialty shops, department stores and other retail settings. Employment opportunities will depend on the role’s requirements and the skills and experience you develop.
Who can apply?
This traineeship is offered through the Queensland Government’s Skilling Queenslanders for Work initiative under the Work Skills Traineeships program.
To be eligible, you generally need to:
Be 15 years or older and no longer enrolled at school.
Live in Queensland.
Meet the program’s Australian residency or eligible visa requirements.
Be unemployed and need additional support to enter or return to the workforce.
The program focuses on supporting people experiencing barriers to employment, including those who have been out of work for an extended period.
You’ll also need to be available for the scheduled working hours and participate in both workplace duties and training.
Not sure whether you qualify? Contact our team to discuss your circumstances and check your eligibility.
Support along the way
Our team provides guidance and encouragement throughout your traineeship, helping you settle into the workplace, develop your skills and work through challenges.
We can also help with résumé preparation, interview practice and job searching, so you’re better prepared to take your next step when the traineeship finishes.
How to apply
Approximately one month before our next intake, we’ll advertise the traineeship on SEEK. Submit your application through the SEEK advertisement, following the instructions provided.
If applications haven’t opened yet, you’re welcome to register your interest so we can let you know when it’s time to apply.
Please note: Registering your interest does not replace a formal application. You’ll still need to apply through SEEK when the position is advertised.