Certificate I in Business Administration

Get paid while you develop practical office skills and gain workplace experience. Our Business Administration traineeship combines paid employment with training, helping you build confidence and prepare for a role in administration.

Earn while you learn in a supportive workplace.

Next intake: To be confirmed

Duration: 18 weeks

Days: Mon-Fri 8am till 4pm

Location: Twin Rivers

Cost: Paid traineeship

What you’ll learn

Develop skills that help keep an office organised and running smoothly, including:

  • Welcoming visitors and responding to enquiries.

  • Answering phone calls and communicating professionally.

  • Preparing documents and entering information accurately.

  • Organising records and maintaining confidentiality.

  • Assisting with bookings, appointments and scheduling.

  • Working as part of a team and managing daily tasks.

How the traineeship works

You’ll gain hands-on experience at Twin Rivers while completing training through a registered training organisation.

Through everyday office tasks, you’ll have opportunities to practise your skills, learn from experienced staff and become familiar with workplace routines. You’ll receive guidance as you build confidence and take on new responsibilities.

Where could this traineeship take you?

The skills and experience you gain can help you work towards entry-level roles such as:

  • Administration assistant — helping with documents, records and everyday office tasks.

  • Receptionist — welcoming visitors, answering calls and handling enquiries.

  • Office assistant — supporting a team with general administrative duties.

  • Customer service assistant — providing information and helping customers with enquiries.

  • Data entry assistant — entering, checking and updating information.

Administration skills are useful across many industries, including community services, healthcare, education, retail and construction. Employment opportunities will depend on the role’s requirements and the skills and experience you develop.

Who can apply?

This traineeship is offered through the Queensland Government’s Skilling Queenslanders for Work initiative under the Work Skills Traineeships program.

To be eligible, you generally need to:

  • Be 15 years or older and no longer enrolled at school.

  • Live in Queensland.

  • Meet the program’s Australian residency or eligible visa requirements.

  • Be unemployed and need additional support to enter or return to the workforce.

The program focuses on supporting people experiencing barriers to employment, including those who have been out of work for an extended period.

You’ll also need to be available for the scheduled working hours and participate in both workplace duties and training.

Not sure whether you qualify? Contact our team to discuss your circumstances and check your eligibility.

Support along the way

Our team provides guidance and encouragement throughout your traineeship, helping you settle into the workplace, develop your skills and work through challenges.

We can also help with résumé preparation, interview practice and job searching, so you’re better prepared to take your next step when the traineeship finishes.

How to apply

Approximately one month before our next intake, we’ll advertise the traineeship on SEEK. Submit your application through the SEEK advertisement, following the instructions provided.

If applications haven’t opened yet, you’re welcome to register your interest so we can let you know when it’s time to apply.

Please note: Registering your interest does not replace a formal application. You’ll still need to apply through SEEK when the position is advertised.